TERMS & CONDITIONS
The following Agreement describes the terms and conditions that apply to your participation in our OC Rewards program. By participating in and registering for OC Rewards program, you agree to the terms of this agreement. Please keep a copy of this agreement for your records.
You must be 18 years of age or older to participate in OC Rewards. You must be 21 years of age or older to participate in The World Beer Tour. The OC Rewards and World Beer Tour programs are intended for individual use only. Individuals may not have more than one membership. Family members may not share a membership. Beer records, visits, points, and rewards may not accumulate for a business entity. Accounts may be deactivated if not used within 12 months. If applicable laws prohibit Old Chicago from offering the program or some portion of the program to you, then you may not participate in the program or that portion of the program. Old Chicago reserves the right to disqualify any participant, at any time and for any reason deemed appropriate by Old Chicago. Employees of SPB Hospitality are invited to participate in OC Rewards and the World Beer Tour, however, employees utilizing their Quality Assurance Program (QAP) cards are not eligible for rewards.
No purchase necessary to join! You can acquire an account via the Old Chicago Mobile App, the OC Rewards website or by picking up a card at any of our participating restaurants. You must then register your account with a valid name, birthdate, unique valid e-mail address, unique telephone number, and home store selection at https://rewards.oldchicago.com/member/enroll to redeem prizes. You are responsible for updating your information. Some rewards and offers cannot be earned or redeemed unless we have a unique valid e-mail address.
WHAT AM I SIGNING UP FOR?
All registrants will be automatically enrolled in our OC Rewards Program which focuses on food and beverage. All registrants over the age of 21 will be automatically enrolled in The World Beer Tour as well. Both the OC Reward Program and The World Beer Tour will be accessible through a single account, mobile app and/or card.
Subscribers can opt-in for SMS messages from Old Chicago Pizza + Tap Room as a part of the loyalty registration process at https://oldchicago.com/rewards/. By doing so, you agree to receive automated promotional and personalized marketing text messages from Old Chicago Pizza + Tap Room to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from 46666 and begin with OC Rewards. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply.
To opt-out of the text messaging program, text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to 46666 to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to 46666 you will receive one additional message confirming that your request has been processed. For more information, text the keyword HELP to 46666 for customer care information. You can also contact us at TourGuide@OldChicago.com, (346) 440-0772 or https://oldchicago.com/contact/ for additional assistance.
OC Rewards and World Beer Tour Members can use their accounts at participating corporate and franchise locations. Due to differences in state and local laws, the OC Rewards and World Beer Tour mechanisms for accruing and redeeming points and rewards may vary by location. Points and WBT Credits will be determined by location based on state laws. Old Chicago reserves the right to suspend, add or withdraw participating locations without prior notice.
IT’S YOUR BIRTHDAY
If you have registered your OC Rewards account, provided us with your birthdate during that registration, and made one visit to one of our locations in the 12-month period prior to your birthday, we will automatically upload a Birthday Value to your account. The Birthday Value is valid for 14 days, starting seven days prior to your registered birthdate. Limit one Birthday Value per 12-month period. The Birthday Value will be subject to the terms and conditions set forth below governing redemption of rewards. Our current Birthday Value is worth $17 towards the purchase of a pizza. The Birthday Value must be redeemed in a single visit.
For example, if a stored value of $17 is uploaded to your account and your next purchase is $10.00, the entire Birthday Value will be deemed used. Our computer system will not carry over the remaining value of the reward on your account. We do not give cash back on the unused portion of any reward. Laws may prohibit the redemption of the Birthday Value for purchases of alcohol. The Birthday Value cannot be earned or redeemed unless we have a unique valid e-mail address. Old Chicago reserves the right to suspend, modify or eliminate the Birthday Value at any time without prior notice.
ACCUMULATING OC REWARDS AND POINTS
Credit may be awarded for dollars spent, visits made, and pints of beer purchased where permitted by law. All points, beers and WBT Credits are tracked on your account when presenting your phone number or OC Rewards account number to your server at the restaurant. Only the member paying the bill may accumulate OC Reward Points or WBT credit. If a bill is paid by credit card, the name on the card must match the name on the OC Rewards account. Any errors on guest check receipts must be adjusted on the day the transaction was made.
OC REWARDS POINTS
OC Rewards Points are accumulated at the rate of 1 point for $1.00 spent on food and beverages, excluding tax and gratuity, for both dine-in and “To Go” orders. Additional points may be available through special promotional offers. You can earn up to 500 points per day. Points are not awarded for the purchase of gift cards or merchandise, nor for tax or gratuity. Points expire after 12 months of account inactivity. OC Reward Points are only awarded for checks that are paid for with cash, credit card, or purchased gift cards. If a portion of the meal is paid for with a discount or promotional gift card, you cannot accrue points for that portion of your check. You cannot accrue points for purchases made with Stored Value from your OC Rewards account or purchases that are paid with promotional discount cards that were issued in connection with OC Reward Points. OC Reward Points should appear on your account within 24 hours but may be subject to delays. LAWS MAY PROHIBIT ACCUMULATION OF POINTS FOR ALCOHOL ONLY PURCHASES.
For every 75 OC Rewards Points you accumulate you will earn 5 OC Bucks. OC Bucks are a dollar discount good for the purchase of food or beverage items. Rewards are stored on your account until your next visit or the expiration of the reward. Earned rewards and offers expire after 30 days, unless otherwise noted, from the date of the offer or reward. Unless otherwise stated, rewards associated with the OC Rewards program are for dine in only and not valid with online ordering. LAWS MAY PROHIBIT THE REDEMPTION OF REWARDS FOR ALCOHOL PURCHASES.
ACCUMULATING WORLD BEER TOUR CREDITS AND BEERS
A World Beer Tour is completed when a Member drinks 110 different beers from around the world. All Members in the World Beer Tour can keep a record of the all the different beers they have purchased on the Old Chicago Mobile App or the OC Rewards website. Your server will enter in the phone number attached to your account or swipe your World Beer Tour card to electronically record that beer number on your card. Beers will be tracked for the completion of your World Beer Tour and the Mini-Tours which we offer over the course of the year. The beverage menu will show the various beer numbers. Unless prohibited by local or state law, when you have tried all the beers on your first tour you will have your name registered on our Hall of Foam and after you have completed 10 World Beer Tours you may be eligible to become a V.I.P. World Beer Tour member, have your name registered on our Hall of Foam with a 10 tour plate and use a special mug on future visits to our locations. Once you have completed 50 World Beer Tours you may be eligible to become a Super Hall of Foam member and have your name registered on our Super Hall of Foam.
- You may not add more than four beers to your card each day.
- Each bottle, mug, pint or pitcher counts for one (1) validation.
- Each beer must be different; duplicate beers numbers do not count towards the Tour unless they are a rotator beer number which we use for limited time specialty beers or they are Mini-Tour beer numbers.
- You only get credit for the beers you consume.
- Beers and credits cannot be transferred.
- World Beer Tour cards do not qualify as identification or proof of age.
- Beer tasters do not apply.
- Mini-tours may be duplicated during the offer period and each Mini-Tour beer will also count towards your World Beer Tour.
- Old Chicago Challenges will offer WBT Credit for beers only. Challenge Food or Cocktails will not issue WBT Credit. Maximum 4 Challenge credits will be issued per day. Challenge credits are based on consumption of applicable Beer, Food or Cocktails.
HOW TO EARN WORLD BEER TOUR CREDITS
Depending on where you live, you will earn WBT Credits in one of the following two ways. Click here to view state by state earning structures. All points and credits are tracked on your account when presenting your World Beer Tour card or your registered phone number to your server at the restaurant. Once a member reaches 110 WBT Credits, they will reset to 0 and begin a new cycle. Expiration of WBT Credits are subject to state and local laws.
World Beer Tour (Beer-Based: CO, IA, ID, IL, IN, KS, MI, MN, MO, MT, NB, SC, SD, TN, WI, WY)
If you visit a location that sponsors this version of the World Beer Tour, your WBT Credits will be calculated on the number of beers electronically credited to the completion of your Tour. Mini-tour beer credits will apply to both the current mini-tour and your 110 WBT Credits. Limit four beers (four WBT Credits) per day. You can still track your specific beers on your OC Rewards account via the Old Chicago Mobile App or Rewards.oldchicago.com.
World Beer Tour (Visit-Based: AZ, AR, KY, NC, OR, TX, UT)
If you visit a location that sponsors this version of the World Beer Tour, your rewards will be calculated on the number of Visits you make to our Old Chicago locations. You will receive two WBT Credits for each Visit made to a location that sponsors this version of the World Beer Tour. Visits are recorded on your World Beer Tour card when it is swiped or when your phone number is entered by a server. All prizes, including Mini-Tour prizes, are awarded based on the number of times you visit our locations. Limit one Visit (two WBT Credits) per day. No purchase necessary. You can still track your specific beers on your OC Rewards account via the Old Chicago Mobile App or Rewards website Rewards.oldchicago.com.
REDEEMING REWARDS & POINTS
Your rewards and prizes are determined by your WBT Credits, based on applicable state and local laws. Prizes and rewards are subject to change. Redemptions of prizes, points or rewards will also vary depending on the location, particular offer or reward, and availability. Prizes, points, credits, electronic OC Bucks and all other rewards are non-transferable, have no cash value, cannot be redeemed for cash, cannot be used for the purchase of gift certificates and merchandise, cannot be substituted unless required by law and may be subject to expiration. Members may only redeem two Rewards per visit. Unredeemed rewards will be stored on your card until your next visit or the expiration of the reward. Points and rewards are subject to expiration. Reward points expire after 12 months of account inactivity. Earned rewards and offers expire after 30 days, unless otherwise noted, from the date of the offer or reward. LAWS MAY PROHIBIT THE REDEMPTION OF REWARDS FOR ALCOHOL PURCHASES.
Members may redeem up to two rewards per visit. Unredeemed rewards will be stored on your card until your next qualifying visit or the expiration of the reward. The 5 OC Bucks rewards must be redeemed in full increments. For example, if a single reward of 5 OC Bucks is uploaded to your account and your next purchase is $4.00, the entire reward will be deemed used. Our computer system cannot carry over the remaining value of the reward on your account and we cannot give cash back on the unused portion of any reward.
CANCELLATION OR TERMINATION OF BENEFITS
Members may cancel their membership at any time by contacting us at firstname.lastname@example.org. Old Chicago may cancel this program in its entirety; end or modify any specific reward or benefit; modify requirements for earning benefits, modify the time period in which you may earn a particular benefit; and/or modify any other feature of the program at any time and without prior notice. Any changes to the program or a particular reward may result in the expiration of your points and those expired points will have no cash value. Accumulated points are not your property and may be revoked, cancelled, limited, or modified at any time, even though such action may adversely affect the member’s right to use previously accumulated points. Federal and State tax liabilities are the responsibility of the cardholder.
WEBSITES AND ELECTRONIC DATA
Old Chicago makes available to its members information about OC Rewards through its website, Old Chicago Mobile App and electronically through its restaurant computers. Circumstances beyond our control may cause such information to be incomplete or unavailable. Therefore, Old Chicago does not warrant or guarantee that its web site information or other electronic data will be available or accurate at all times.
If you join OC Rewards via the mobile application or website, or login to your account on the mobile application or website, you may remain logged in to your account on that device. You may be prompted to login again to access certain functions on the mobile application or website, such as updating your profile. At any time you can choose to logout of your account by choosing the logout button on the mobile application or website.
INFORMATION WE COLLECT
We may collect personal information (which is information that identifies you or relates to you as an identifiable person) about you such as your name, mailing address, telephone number, email address, profile picture, social media account ID, and your communication preferences.
We may collect information from you when you interact with us such as when you register for an account, send us questions or requests, use our website, participate in a contest or sweepstakes promotion, or participate in our loyalty program.
OTHER INFORMATION WE COLLECT ABOUT YOU:
LEGAL LIABILITY LIMITS:
You agree that Old Chicago and its parent company, SPB Hospitality and its subsidiaries, their directors, officers, employees, agents, franchisees and their parent companies, subsidiaries, directors, officers, employees, and agents (collectively, the “Company”) shall not be responsible or liable to you for: (1) any claim, loss, injury, damage, delay, accident, cost or expense, including attorney’s fees, arising out of or related to the OC Rewards program, these Terms & Conditions, and the website; (2) any incidental, indirect, special, punitive, exemplary or consequential damages, arising out of or related to the OC Rewards program, or (3) use of the information you provide to us to enroll in the OC Rewards program. The law of the state of Tennessee without regard to its conflict of laws rules will govern your enrolment and participation in the program and our performance of our obligations under the program. If you have any questions, please contact us at email@example.com. ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROMOTION MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THE COMPANY RESERVES THE RIGHTS TO DISQUALIFY AND TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY PERSON RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW.
Please read this section carefully. It affects rights that you may otherwise have. It provides for resolution of most disputes through arbitration instead of court trials and class actions. Arbitration is final and binding and subject to only very limited review by a court. This arbitration clause shall survive termination of this agreement.
This provision is intended to be interpreted broadly to encompass all disputes or claims arising out of our relationship. Any dispute or claim made by you against the Company arising out of or relating to this Agreement or your participation in OC Rewards program (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration except that (a) you may take claims to small claims court if they qualify for hearing by such a court, or (b) you or we may choose to pursue claims in court if the claims relate solely to the collection of any debts you owe to us. However, even for those claims that may be taken to court, you and we both waive any claims for punitive damages and any right to pursue claims on a class or representative basis.
You must first present any claim or dispute to us by contacting us in writing or by electronic mail to allow us an opportunity to resolve the dispute. You may request arbitration if your claim or dispute cannot be resolved within 60 days. The arbitration of any dispute or claim shall be conducted in accordance with the American Arbitration Association (“AAA”) as modified by this agreement. The AAA Rules and information about arbitration and fees are available upon request from the AAA (call 1–800–778–7879) or online at adr.org. You and we agree that this agreement evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law. Unless you and we agree otherwise, any arbitration will take place in either Denver, Colorado or Chattanooga, Tennessee depending on your location and will be conducted in the English language. An arbitrator may not award relief in excess of or contrary to what this agreement provides, order consolidation or arbitration on a class wide or representative basis, or award punitive damages or any other damages aside from the prevailing party’s actual damages, except that the arbitrator may award on an individual basis damages required by statute and may order injunctive or declaratory relief pursuant to an applicable consumer protection statute. In any arbitration applying the AAA Rules applicable to large/complex cases, the arbitrators must also apply the Federal Rules of Evidence, and the losing party may have the award reviewed in accordance with the review procedures set forth in the AAA Rules. Any arbitration shall be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction. If any portion of this arbitration clause is determined by a court to be inapplicable or invalid, than the remainder shall still be given full force and effect.
COSTS OF ARBITRATION
All administrative fees and expenses of an arbitration will be divided equally between you and us, except that for claims of less than $1,000, you will be obligated to pay $25 and we will pay all other administrative costs and fees. In all arbitrations, each party will bear the expense of its own counsel, experts, witnesses and preparation and presentation of evidence at the arbitration.
WAIVER OF PUNITIVE DAMAGE CLAIMS AND CLASS ACTIONS
By this Agreement, both you and we are waiving certain rights to litigate disputes in court. If for any reason this arbitration clause is deemed inapplicable or invalid, you and we both waive, to the fullest extent allowed by law, any claims to recover punitive or exemplary damages and any right to pursue any claims on a class or consolidated basis or in a representative capacity.
DISCLAIMERS AND LIMITS ON LIABILITY
The Company makes no representations, warranties or conditions of any kind, express or implied, with respect to the OC Rewards program, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement, or any warranty arising by usage of trade, course of dealing or course of performance. The Company does not represent or warrant that the OC Rewards program will always be accessible or that your participation will always be accepted.
In the event that the Company is found liable to you, you shall only be entitled to recover actual and direct damages and such damages shall not exceed the value of rewards associated with the dispute. The Company shall have no liability for any incidental, indirect or consequential damages (including without limitation loss of profit, revenue or use) arising out of or in any way connected with this Agreement, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, even if we or our authorized representatives have been advised of the possibility of such damages. In no event the company or its subsidiaries or affiliates have any liability for unauthorized access to, or alteration, theft or destruction of a loyalty program account through accident, misuse or fraudulent means or devices by you or any third party, or as a result of any delay or mistake resulting from any circumstances beyond our control.
The laws of certain states or other jurisdiction do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have rights in addition to those contained in this agreement. In such jurisdiction, our liability is limited to the greatest extent permitted by law.
We may assign all or part of this agreement without such assignment being considered a change to the agreement, and without notice to you. We are then released from all liability. The assignee shall have the same rights and obligations as the assignor and shall agree in writing to be bound by the terms and conditions of this agreement.
This agreement is the complete and exclusive statement of agreement between you and the Company, and supersedes and merges all prior proposals and all other agreements. In the event that any provision of this agreement shall be determined to be illegal or unenforceable, that provision will be eliminated to the minimum extent necessary so that this agreement shall otherwise remain in full force and effect and enforceable. Headings herein are for convenience of reference only and shall in no way affect interpretation of this agreement.